User's Challenge

「I want to streamline the outsourced book review operations.」

I work in the publishing division of a publishing company with 300 employees, handling vendor assessment. We review over 100 vendors per month, and this assessment process has become a bottleneck. We want to improve efficiency, including the possibility of implementing AI tools.

Selected Approach

Business Process Improvement (ECRS) Framework

業務改善 / プロセス分析

We will organize the current review process from the perspectives of "elimination, consolidation, substitution, and simplification," and identify opportunities for AI implementation.

It is optimal for determining which processes should be delegated to AI and which should be handled by humans in order to handle over 100 tasks per month.

Other Candidates:AI Implementation Impact Assessment Map·Bottleneck Elimination and Workflow Design
01

Identify the current review process steps

ECRS分析の土台として、現在の委託先審査業務に含まれる具体的な作業ステップをすべて可視化します。

Identify the current review process steps - Canvas

AI Insight

Key findings from this step

02

Evaluating the "Automation Suitability" and "Workload" of Processes

洗い出した各工程を、自動化のしやすさと現在の負担度合いの2軸でマッピングし、AI導入や改善の優先順位を可視化します。

Evaluating the "Automation Suitability" and "Workload" of Processes - Canvas

AI Insight

Key findings from this step

03

ECRSの視点で改善策を立案する

For high-priority processes, we will examine specific improvement proposals from four perspectives: Eliminate, Combine, Rearrange, and Simplify.

ECRSの視点で改善策を立案する - Canvas

AI Insight

Key findings from this step

04

Define the New Business Process Flow After AI Implementation

Step 3で策定した改善案をもとに、AIツールが代替する具体的な作業内容と、人間が担当する役割、そして新しい業務手順を詳細に定義します。

Define the New Business Process Flow After AI Implementation - Canvas

AI Insight

Key findings from this step

Summary and Next Steps

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