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User's Challenge

「I want to streamline store shift scheduling operations.」

I am a manager of a drugstore. Improving operational efficiency is a major challenge for me, as it currently takes two full days each month to create the shift schedule, and coordinating staff requests is also difficult. I want to halve the creation time by introducing AI tools and reviewing our business workflows.

Selected Approach

Shift Creation Process Optimization Framework

Problem Analysis

We will visualize the current work steps, identify bottlenecks, and design an efficient workflow by introducing AI tools and changing rules.

This is ideal for this issue because it can clarify which steps are consuming the most time in the current situation where it "takes two days."

Other Candidates:Shift Operation Improvement & Prioritization Matrix·Request Adjustment Stress Reduction & Analysis Sheet
01

Identify current steps in shift creation

Write out all current steps of shift creation on sticky notes to visualize the entire scope of the work.

Identify current steps in shift creation - Canvas

AI Insight

Key findings from this step

02

Evaluate the automation suitability of each step.

Organize the identified shift creation steps along two axes—"manual labor burden" and "ease of automation"—to clarify improvement priorities.

Evaluate the automation suitability of each step. - Canvas

AI Insight

Key findings from this step

03

Defining automation requirements and new workflows

Organize the requirements for AI tools and the improved workflow, focusing on the high-priority automation items identified in Step 2.

Defining automation requirements and new workflows - Canvas

AI Insight

Key findings from this step

Summary and Next Steps

Retail & DistributionManagerEfficiency & Cost ReductionSMB (31-300 employees)
1/17/2026

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