Selected Approach
Business Process Improvement (ECRS) Framework
Problem AnalysisWe will organize current operations from the perspective of "elimination, consolidation, substitution, and simplification," and thoroughly reduce wasteful tasks that do not directly lead to closing deals.
This is ideal for identifying highly effective improvement measures in real estate brokerage, where many tasks are easily standardized, such as updating property information and administrative work.
Identifying Business Tasks for Improvement
Write out the daily business tasks you are currently performing as sticky notes, listing as many as you can think of. This will establish a baseline understanding of the current situation that will serve as the foundation for improvements.

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Evaluate the Contribution and Time Required for Each Task
Visualize the degree to which each identified task contributes to closing deals and the actual time being spent on each task.

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Formulating Improvement Proposals from the ECRS Perspective
効率の悪い業務(貢献度が低く時間がかかるもの)に対し、ECRSの4つの視点から具体的な改善策を検討します。

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Planning New Business Workflows and Implementation Strategy
Convert the improvement measures derived from ECRS into concrete operational rules, and reallocate the time created to activities that lead to results.

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Summary and Next Steps
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