User's Challenge

「I want to resolve the lack of internal communication.」

We are an IT company with approximately 200 employees where remote work has become established. Information sharing between departments has decreased, leading to increased project delays and errors. We want to build an effective communication system that combines in-person and online interactions.

Selected Approach

Hybrid Communication Redesign Framework

組織戦略

We will clearly define the roles of in-person and online communication, and establish a system to prevent information stagnation.

When there are challenges in distinguishing between remote work and in-person communication, it is optimal for organizing which information should be shared through which channels.

Other Candidates:Inter-departmental Collaboration Bottleneck Resolution Framework·Information Sharing Improvement Workshop to Enhance Psychological Safety

01

現状のコミュニケーション課題を洗い出す

In a mixed environment of remote work and in-person work, we will organize the specific factors causing information stagnation and coordination errors.

02

課題の優先順位を評価する

Organize the issues identified in Step 1 using two axes—"importance" and "urgency"—to clarify the priority order for resolution.

03

Classification and Concretization of Measures

優先度の高い課題に対し、オンライン・対面・ハイブリッドの各側面から具体的な解決策を立案し、分類します。

04

Establish operational rules for inter-departmental collaboration

To implement the measures developed in Step 3 into actual operations, define the responsible parties, frequency, and specific action guidelines.

Summary and Next Steps

IT & Technology Other Efficiency & Cost Reduction SMB (31-300 employees)

1/11/2026

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