Selected Approach
Remote Onboarding Journey Map
Problem AnalysisThis is a framework for organizing the process from joining the company to becoming fully operational in chronological order, identifying points where emotional "isolation" occurs for new hires, and developing countermeasures.
It is ideal for filling the gaps unique to remote environments because it allows for the chronological visualization of both the emotional aspect of "isolation" and the practical aspect of "skill acquisition."
Mapping out the current onboarding flow
Organize the measures and processes currently being implemented in each phase from the first day of joining to the first month in chronological order.
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Evaluation of isolation risk and expectations
Organize each measure listed in Step 1 along two axes—the newcomer's "isolation risk" and the organization's "expectations"—to visualize the priority for improvement.
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Organizing points requiring improvement
For the touchpoints identified in Step 2 as having particularly high isolation risk or high expectations, organize the specific issues and the direction for improvement.
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Formulation of Specific Remote Initiative Proposals
Translate the direction for improvement organized in Step 3 into specific action plans and event schedules.
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Summary and Next Steps
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